The information collected by Play SQL, Requirement Yogi and other products, comes from:
We mostly gather information through support cases. We also receive information from Atlassian through licenses ("Atlassian-collected end-user data"), Jira support issues, and from Google Analytics which we use our websites.
We host data created by users in our Cloud apps.
We don't gather any data when apps are installed by the customers on their own server, with the exception of the "feedback job" in Play SQL Base, explained in the table below.
We use the information to:
Atlassian is not responsible for the privacy, security or integrity of Vendor-Collected End User Data.
|Mode||Product||Status||Atlassian-collected end-user data (1)|
Vendor-collected end-user data (1)
|Data containing PII(3)||Other collected data, in normal usage||Data when submitting a support request through the app|
|Paid||The license information||None|
None since 2.2.5(5).
|Server||Requirement Yogi for Jira||Free||None||None||None||None|
|Server||RY Testing & Compliance||Paid||The license information||None||None||None|
|Server||PSEA - Play SQL Export Add-on||Free||None||None||None||None|
Play SQL Base
None since 3.1.2(4)
None since 3.1.4(5).
|Server||Play SQL Spreadsheets||Paid||The license information||Same as Play SQL Base|
|Same as Play SQL Base|
|Server||Play SQL Forms||Free||None||None||None||None|
|Server||ReqIF extension for Requirement Yogi||Free||None||None||None||None|
|Cloud||Play SQL Spreadsheets||Paid||The license information||None|
Application data(2) (spreadsheets).
|Cloud||SQL Connector||Paid||The license information||None|
Application data(2) (SQL queries, connection tokens to the database).
|Cloud||CYO Create Your Own||Retired||None||None|
(1) As defined in Atlassian Marketplace Publisher Agreement, section §8.4.
(2) Free data may contain PII if users have entered some.
(3) PII: Personally identifiable information (user names, email, phone number, etc).
(4) There used to be a feedback job in Play SQL Base and Play SQL Spreadsheets. This feedback job was removed in version 3.1.2 (see the history of this page).
(5) It used to be possible to submit support requests through the app. This feature was removed in October 2019 (see the history of this page).
Play SQL is currently a sole-trader company (company type "SASU" in France) with:
There are special situations where external people may have access to the data:
Here is what we allow:
|Information||Founder||Employees under confidentiality agreement||Contractors||Accountant|
Please see our Security Policy.
We try to delete data as early as possible, except for backups which we keep a little longer.
License information is provided to us by Atlassian every time we need it.
If Atlassian starts limiting the history, then we will store it for up to 2 years, mainly for accounting purposes.
|User-created data in our Cloud apps|
We delete data from the active databases as soon as the addon is uninstalled.
We keep a backup of customer data for 2 months.
Our products are generally hosted by Digital Ocean, except our website which is managed by OVH, France. The computers we use to create software and access your information are located in France.
|Type||Product||Where it is hosted||Link||Data Processing Addenum|
|Cloud||Play SQL Spreadsheets||Digital Ocean, Amsterdam, Netherlands||https://www.digitalocean.com/legal/||Part of their ToS|
|Cloud||SQL Connector||Digital Ocean, Amsterdam, Netherlands|
|Cloud||CYO Create Your Own||Digital Ocean, Amsterdam, Netherlands|
|Cloud||Backups for cloud products||Digital Ocean, Amsterdam, Netherlands|
|Web||Our website||OVH, France||https://www.ovh.com/fr/protection-donnees-personnelles/||Part 2 of their ToS|
|Mailing lists||All||MailChimp, USA|
|Fastmail||Fastmail, Australia / USA.||https://www.fastmail.com/help/ourservice/security.html|
Encrypted backups of our administrative documents, invoices, work documents.
|Desktop||Our computers, our company, etc.||Encrypted laptops, desktops and hard drives, France.||-|
We plan to use Amazon Web Services in the future for several of those services.
You have a right to access the personal information we collect and correct it. Most of the processes are automated:
If any process is not automated or you do not know how to exercise your rights, you may exercise them by contacting Adrien Ragot at:
Play SQL - Responsable GDPR
77 rue Maurice Flandin
We may update this policy without notice, for the purposes of being more specific, reflecting a new practice or complying to legal requirements.